All transactions are secured through Stripe. Stripe will charge a 2.99% fee + .30 per transaction. Go Empathy charges a 5% service fee and it will be deducted from the total campaign amount with the exception of the Global Connection. The 5% charge will be included because of computer programming but Go Empathy will only be charging the credit card fee 2.99% and .30 for those organizations.
In order to help remove cynicism regarding donation and just because, darn it, it’s the right thing to do, payments to recipients will not be made until a “Thank You” video is provided/uploaded within 5 days so donors can see the appreciation. Once the “Thank You” video is posted the campaign will remain open for an additional calendar week to allow supporters who may have missed the closure date an opportunity to participate. Payments will be made within 30 days of the final closure date. Please allow 3-7 business days for mail delivery.